Application of Statistical Process Control (SPC) to reduce non-conforming book covers in large format printing process.
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Abstract
The objective of the following investigation focuses on explaining how statistical process control reduces the amount of defective products. The type of research is descriptive-applicative, because it seeks to specify important properties and characteristics of any phenomenon that is analyzed, it is also applicative, since a stimulus is applied to the dependent variable, which would become the independent variable: the control Statistical process. In the first place, the problematic reality is presented, compiled through the graphic organizer “Ishikawa’s diagram”; Later, with the help of the Pareto diagram, it will be possible to determine the main problems, to then identify the causes and propose possible opportunities for improvement. After applying the improvements, a 49.4% reduction in the number of defective or non-conforming products was obtained.
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